Introduction & Consent
Azure Bet takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it secure. By using the Azure Bet website or app, you agree to this Privacy Policy in full.
Our Privacy Policy is built to international standards. We believe every user has full ownership over their personal data, and protecting that right is our responsibility.
This document was written in Bangla for the convenience of Bangladeshi users. In the event of any legal conflict, the English version shall take precedence.
What Information We Collect
Azure Bet collects two types of information from you â what you provide directly, and what is automatically gathered while you use the platform.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email, address | Account Management & Communication |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical information | IP address, device information, browser | Security & Service Improvement |
| Usage Data | Betting history, game logs, session data | Personalized Experience & Analytics |
Data Collection Methods
Azure Bet collects your information through the following methods:
- Directly Provided: Information you provide directly through registration forms, KYC verification forms, support tickets, or chat.
- Automatically Collected: Browsing information is collected through cookies, web beacons, and log files.
- Payment Processing: Relevant data is received from the payment gateway at the time of deposits and withdrawals.
- Third-Party Verification: Trusted third-party services may be used for age and identity verification.
- Device Information: Your device's OS, browser, and IP information are automatically logged while using the app or website.
Purpose of Data Use
Azure Bet uses your information for the following specific purposes:
- Account management: Account creation, login security, and profile management.
- Identity Verification: Completing the KYC process and verifying your age.
- Payment processing: Processing deposits and sending withdrawals.
- Fraud Prevention: Detecting and blocking suspicious activity.
- Service improvement: Improving the overall user experience.
- Contact: Sending important updates, promotions, and support messages.
- Legal obligation: Meeting requirements from government or regulatory authorities.
- Responsible gaming: Identifying excessive betting patterns to provide appropriate support.
Data Sharing Policy
Azure Bet does not sell or share your personal information with third parties Never Sold. However, your information may be shared in the following limited circumstances:
- Payment Processors: With Mobile Pay, Nagad, Rocket, and crypto platforms, solely for the purpose of completing transactions.
- Identity verification services: With licensed verification companies to complete the KYC process.
- Legal Authorities: To government authorities when required by court order or legal obligation.
- Gaming regulator: Regular audits and inspections by licensing authorities.
- Technology Service Providers: With server hosting and security service providers (limited, under contract).
Data Protection Practices
Azure Bet uses industry-leading security technology to keep your information safe:
- SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
- Firewall protection: A multi-layered firewall system prevents unauthorised access.
- Two-factor authentication (2FA): An additional layer of security for account access.
- Regular security audits: Regular penetration testing by third-party security specialists.
- Restricted access: Only authorized personnel have access to your information.
- Data Masking: Sensitive information (such as card numbers) is always masked.
Cookies & Tracking Technologies
Azure Bet uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies: Required for login sessions and security â these cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To analyse site usage and drive improvements.
- Marketing cookies: To show relevant offers (optional â you can turn this off).
Your Rights
You have the following rights regarding your personal data on Azure Bet:
How to exercise these rights:
- View or Download Data: Go to Account Settings or email us at support@azurebet.click.
- Data Correction: Directly from your account profile or via our support team.
- Data Deletion: Submit a request to Support â processed within 30 days.
- Marketing opt-out: Via the unsubscribe link in the email or through Settings.
Data retention period
Azure Bet does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention period |
|---|---|
| Account information (active accounts) | Until account closure |
| Transaction Records | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Cookie & Session Data | Until end of session or a maximum of 1 year |
| Support conversations | 3 years |
| Marketing preferences | Until you opt out |
Once the retention period expires, data is securely deleted or irreversibly anonymized.
Children's Privacy
Azure Bet is strictly prohibited for anyone under 18. We do not knowingly collect or process any personal information from minors.
If a parent or guardian notifies us that a minor has created an account, we will immediately close that account and delete all associated data.
Policy Changes
Azure Bet may update this Privacy Policy from time to time. We will notify you of any changes in accordance with their nature:
- Minor changes: The last updated date on this page will be revised accordingly.
- Major Changes: You will be notified via email and pop-up notices on the platform.
- Material changes: Fresh consent will be obtained.
Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page regularly.
Contact
For any questions, complaints, or data requests regarding this Privacy Policy, please get in touch with us:
- Email: support@azurebet.click
- Live Chat: Available 24/7 on the platform
- Response Time: Typically within 24â48 hours
When submitting a data deletion or correction request by email, write "Privacy Request" in the subject line. Once your identity is verified, we will act promptly.
Frequently Asked Questions
The most frequently asked questions about privacy
Your data is safe â get started with confidence
Your privacy is fully protected at Azure Bet. Register now and enjoy a world-class, secure betting experience.